The Art of Empathy: A Complete Guide to Life's Most Essential Skill written by Karla McLaren. Paperback. 

"What if there were a single skill that could directly and radically improve your relationships and your emotional life? Empathy, teaches Karla McLaren, is that skill. With The Art of Empathy, she teaches us how to perceive and feel the experiences of others with clarity and authenticity―to connect with them more deeply and effectively. Empathy, reflects Karla McLaren, is the skill that builds bridges― a skill that not only creates connection, but that helps us to be more effective in all areas of our lives."